Each SnuggleTike plush contains a removable pack of natural flaxseeds that have been thoroughly cleaned and sterilised. Flaxseeds have long heat retention properties and are the perfect filling material for our SnuggleTike plushes. They are securely sealed within a pure cotton pack for a complete peace of mind.
Warm up the removable pack of flaxseeds in a 800-1000W microwave for 20 seconds at a time until the desired temperature is reached (no more than 40 seconds in total). We do not recommend using a conventional oven for this purpose. Take care when removing it from the microwave and placing it into the plush. Always test the temperature on your inner arm and make sure that it is not too hot before giving it to your child. Do not place a warmed plush on your child’s bare skin. SnuggleTike plushes are suitable for all ages but must be used under careful adult supervision.
The duration varies depending on the environment. Generally, each SnuggleTike plush can stay warm for up to 60 minutes when heating instructions are followed.
All SnuggleTike plushes come with a removable heat pack. The heat pack has been tested to withstand multiple reheating cycles when heating instructions are carefully followed.
Yes you can! Simply place the removable pack in a freezer bag and place in the freezer for 2-3 hours. After slipping the pack back into your SnuggleTike plush, it can now be used as a gentle cold compress to soothe bruises and aches!
SnuggleTike plushes are scent-free to provide you with the flexibility to adopt a favourite scent. Simply place a few drops of good quality essential oil of your preferred scent directly on the heat pack. The aroma of the pack when heated will diffuse through the SnuggleTike plush.
Is your child fighting sleep? Are you exhausted from staying up all night? If you answered "YES!" to these questions, then we think both you and your little one deserve the chance to try out SnuggleTike™️.
For regular cleaning, use a vacuum cleaner with a dedicated brush. Do this regularly to remove any dust and allergens. For a deeper clean, wipe down the surface with a damp cloth and air dry. Alternatively, use a hair dryer on cold to blow dry.
Currently, we ship only within Singapore. Our shipping services to the United States and the United Kingdom have been suspended until further notice due to the disruptions caused by the pandemic on global shipping lanes. Nevertheless, due to overwhelming requests, our team is working hard with shipping partners to reinstate these destinations to the list. Do visit our Shipping page for the latest updates. For further enquires on shipping, get in touch with us by writing to shipping@sleeptike.com
Orders are usually shipped out within 1-2 business days. At this moment, domestic shipping within Singapore takes between 2 days to 4 days. Please refer to our Shipping page for the most updated estimates. Should you require an express shipping option, please contact us at shipping@sleeptike.com
We work hard with our shipping partners to find the most efficient way to bring our products to you. All orders are shipped with trackable service for your peace of mind. Our shipping is free for orders above SGD50 (for delivery within Singapore). For orders below SGD 50, our shipping rate is SGD 6 islandwide.
For your peace of mind, all our orders are shipped with trackable service. Once your order is placed, you will receive an email with confirmation of shipment and a tracking number.
In the event that your shipment takes longer than usual, please write to us at shipping@sleeptike.com and we will look into it as soon as possible. We thank you for your patience and understanding.
If you have received a damaged or incorrect item, contact us at hello@sleeptike.com with a photo of the damage, or the incorrectly shipped product, as well as your order number and we will get back to you.
At SleepTike, we take great pride in the quality of our products and customer satisfaction. If you are not satisfied with our products, you can return them within 30 days of your order being dispatched. Please contact us at hello@sleeptike.com regarding your return. Do include your order number and note the item you are returning.
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